Engagement
Drive better outcomes.
Blending on-the-ground and digital engagement
Community engagement
We design and deliver authentic community engagement that builds trust and drives better outcomes. Whether it’s a local project or regional initiative, we help you connect meaningfully with the people who matter — using the right mix of methods to inform, involve and inspire.
As an IAP2 member, we use the IAP2 Spectrum as a core tool for our engagement and often employ a mix of in-person and digital engagement.
Consultation
From early planning to post-project reflection, Elevate ensures your consultation processes are clear, compliant, and well-executed. We help you ask the right questions, reach the right audiences, and capture insights that support evidence-based decision-making.
We go beyond the traditional ‘surveys’ and design impactful consultations.
Online engagement software
As the New Zealand representative for Engagement Hub, we provide secure, user-friendly digital engagement tools backed by expert support.
Whether you’re starting fresh or migrating from platforms like Social Pinpoint, Granicus or Citizen Space, we’ll make it seamless. Elevate brings technical capability and strategic insight to maximise the value of your online engagement.
Through Engagement Hub, we work with Federal, State and Local governments across Australia and New Zealand as well as leading organisations in Health, Education, Research, Energy & Development,
Stakeholder management
Effective stakeholder relationships don’t happen by accident — they’re strategic and come from being consistent with communication and clear expectations. We help you map, prioritise and engage with key stakeholders across government, industry, iwi, and community.
Our approach focuses on alignment, long-term connection and insightful reporting.
Managing your interactions
CRM / SRM
Effective engagement doesn’t end with a conversation
It’s what you do with the information that counts.
We help clients implement and optimise CRM and SRM systems to capture every interaction, automate follow-ups, and integrate data across platforms.Logging online and offline engagement activity ensures continuity, strengthens stakeholder relationships, and enables smarter, more informed decision-making across your organisation.
Reporting is essential; we help you establish regular, insightful reports that clearly communicate the story behind the data.
Research
Meaningful insights, practical results
Elevate offers tailored research services to help you better understand your audience, market, and stakeholders. From surveys and interviews to focus groups and engagement-led insight gathering, we design research that delivers practical, actionable findings.
Whether you’re developing a new product, refining service delivery, or shaping a marketing campaign, our bespoke approach ensures the right questions are asked — and answered — to inform confident, evidence-based decisions.
Engage Mundaring
Core Cider
Brook Sanctuary – Emergency Flood Appeal
Brook Sanctuary – Bringing Kiwi Home
City Park
MIPIM
Bradford Centre Regeneration
SunSmart Ironman
Bliss Beauty & Wellness
Frequently asked questions
Can’t find the answer to your question? We’re always happy to have a chat.
What types of engagement services do you offer?
We support clients with the full spectrum of community and stakeholder engagement — including strategy development, consultation design, facilitation, reporting, and digital engagement using industry-leading software.
We also help integrate engagement with your wider communication, marketing and project goals.
Can you manage both in-person and online engagement?
Absolutely. We design and deliver engagement strategies that combine both in-person and digital methods — ensuring accessibility, inclusiveness, and broad reach. We tailor this to your audience and project requirements.
What sectors do you work in?
We’ve worked across local government, central agencies, tourism, infrastructure, environment, and community-based projects. Whether your engagement is high-profile or hyper-local, we tailor our approach to suit your audience and your context.
What software do you use for online engagement?
Elevate is the New Zealand representative for Engagement Hub, a secure, Australian-hosted online engagement platform. We’re also experienced in migrating clients from other tools like Social Pinpoint, Granicus, and Citizen Space.
Do you offer independent research and reporting?
Yes. We provide tailored research services using surveys, interviews, and focus groups to gather evidence-based insights. We also prepare clear, accessible reports for internal or public release, aligned with your brand and tone.
